Frequently Asked Questions – Airport Car Service & Shuttle Information
Rachel’s Big City Transportation serves all of Rhode Island and southern New England — including Massachusetts, Connecticut, and beyond — with frequent trips to Boston Logan, TF Green (PVD), Bradley (BDL), and JFK airports.
Crossovers, roomy minivans, luxury SUVs (including the Mercedes GLS 63 AMG), and a Sprinter Van for up to 11 passengers.
Text 401‑219‑9187 with: 1) pickup address, 2) destination, 3) number of passengers + bags.
No. All fares are flat‑rate — no surge, no surprises.
Absolutely. 3 AM and 4 AM Logan runs are our specialty.
Yes — we can provide front‑facing child and booster seats when requested at the time of booking. Customers may provide rear‑facing seats. For round‑trip bookings, we can hold your seat until your return.
Our Sprinter Van seats up to 11 passengers (with one suitcase per person). Our luxury SUVs seat up to 6 passengers.
From Providence, plan to depart around 3:30 AM to arrive on time and stress‑free.
Yes — we provide round‑trip transportation to all Boston cruise terminals.
Yes — we organize scenic day trips to Newport, Boston, NYC, Cape Cod, casinos, vineyards, and mansion tours.
Most rides are prepaid via secure invoice or paid at pickup — details provided when you book.
Yes — founded by Rachel Carvalho in 2012 and proudly serving New England for over a decade.
Yes — we service corporate clients through monthly or on‑demand arrangements.
Yes — drivers track flight arrivals to adjust pickup timing as needed.
Professional drivers who know Boston traffic, flat‑rate pricing, clean vehicles, reliable early‑morning service — and zero cancellations at 2 AM.
401-219-9187 